Verloop.io plans to invest $2.5 million to build NLP super bots

Customer support automation startup Verloop.io has invested $2.5 million into developing super bots that can understand natural languages called NLP super bots. These funds are allocated from the Series A funding that was raised in 2020.

The super bots can cater to clients across sectors and support six new languages. Verloop.io already supports 14 languages including Hindi, Arabic, Konkani, Tamil, Telugu, Kannada and Hinglish (Hindi and English). The NLP superbots will be able to raise this number to 20.

In addition to helping reduce costs of running a call center, superbots are also claimed to lend themselves to customer data, which can turn into a business analytical tool.