Zoom’s Iravati Damle on how the platform overcame government scepticism

In conversation with Iravati Damle – director for government affairs, Zoom India Q1: As the head of government affairs at Zoom, what was work like around the time when the Indian government expressed its worries about the platform? Can you share some numbers for the reduction in usage around that time? What was the plan-of-action for your team to address this challenge?
Ans:
* 100% enterprise platform before the pandemic

* Reoriented target offerings with rising retail use cases
* Engaged with MeitY, government departments

* All engineering resources refocused to privacy and security

* Set up CSO council with security chiefs of global organisations