Zomato, Swiggy get 1/10 on working conditions of gig employees

Satiating your hunger pangs at unearthly hours come at a cost — the well-being of the gig economy workforce or the delivery boys. Some of India’s biggest startups including Zomato, Uber and Swiggy poorly on working conditions for their gig workers.

A recent Fariwork India Ratings 2020 report rated Zomato, Uber and Swiggy 1/10 for labour standards, while Ola, Amazon and Bigbasket received a 2/10 rating for the same.

This fact has also been acknowledged by Zomato Chief Executive Officer Deepinder Goyal. Goyal said in a tweet that the company “didn’t know that there is so much more room for improvement”. Zomato slid down three points from last year’s 4/10.