Zoho introduces unified communications platform to help firms boost productivity

Chennai: Software-as-a-service (SaaS) major Zoho Corporation on Wednesday unveiled a unified communications platform called ‘Trident’ that brings collaboration, productivity and communication experience at one place.

It is Zoho’s first desktop native application and combines mail, messages, audio/video calls, calendar and tasks.

Additionally, the Zoho Voice platform is now a full phone system integrated directly within Zoho Cliq (team collaboration), and Zoho Meeting (web conferencing) to allow employees to make direct line calls, send SMSes, and pick up inbound calls across the apps, said the company.