Why Facebook’s effort to fight hate speech with external experts won’t work

Facebook’s new effort to bring outside experts into its content review process promises to be complicated and possibly contentious, if discussions this week at a meeting in Singapore are any indication.

Over the course of two days, 38 academics, non-profit officials and others from 15 Asian countries who were invited to a Facebook workshop wrestled with how a proposed “external oversight board” for content decisions might function.

The gathering, the first of a half-dozen planned for cities around the world, produced one clear recommendation: the new board must be empowered to weigh in not only on specific cases, but on the policies and processes behind them.