WhatsApp partners with Common Services Centers for a digital literacy service chatbot

NEW DELHI: Facebook owned messaging giant WhatsApp said on Thursday that it has partnered with Common Services Centers (CSC) for a WhatsApp chatbot for citizens to receive digital literacy services and resources with an aim to bridge the digital divide and spur rural entrepreneurship.

The government describes CSC as a ‘strategic cornerstone’ of the National e-Governance Plan (NeGP), approved by the government in May 2006, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.