WhatsApp now allows DTC bus commuters to book QR tickets on its platform

WhatsApp has announced QR ticketing service for Delhi Transport Corporation (DTC) commuters across the Delhi-NCR region on its platform. The Meta-owned messaging platform said in a press note that this ticketing system aimed to simplify the transit experience for commuters, enabling them to book and purchase tickets from anywhere, all with the help of the WhatsApp chatbot.

DTC is the first state bus network that has implemented this solution.

Commuters can access this service on WhatsApp by sending ‘Hi’ to +91 8744073223. Additionally, for riders commuting frequently on the same route, the chatbot will offer a ‘Quick Purchase’ feature.