WhatsApp leads digital accessibility in India among top 10 apps: Report

WhatsApp is India’s most accessible app for persons with disabilities via its easy-to-use digital products and services, a report showed on Thursday.

Other apps audited in the report by The Vidhi Centre for Legal Policy, along with I-Stem and Mission Accessibility, include PhonePe, Paytm, Swiggy, Zomato, Amazon, Flipkart, Telegram, Uber and Ola.

The report evaluated the 10 apps across categories like messaging, online payments, transport, e-commerce and food delivery.

The applications were rated as apps with ‘high accessibility’, ‘moderate accessibility’ and ‘low accessibility’ based on the Web Content Accessibility Guidelines (WCAG).