WhatsApp Global Head says usage in India unhindered by unrest over privacy policy: Report

WhatsApp Global Head Will Cathcart says there has been no drop in the app’s use in India, even as numerous WhatsApp users, upset over its contentious privacy policy, downloaded rival messaging apps.

In an interview with Mint, Cathcart says that users still trust and use the app to communicate with people. Clarifying points of the new terms of service, Cathcart said, “Your personal chats with friends and family, including groups, are protected by end-to-end encryption. We cannot see them. There has been some confusion over the past week.”

He assured users that the new policy update in no way affects users’ privacy, adding that the update is related to messaging a business on WhatsApp and that is optional for users.