What are business communication platforms and how do they work – Explained

On Thursday, Google announced that it shall be moving towards an all in one productivity service. The Gmail app, which earlier had features of chat, would now incorporate its chat, video conferencing and other solutions. There is a reason for Google trying to integrate all its services in one. Microsoft Teams and Slack have been gaining in popularity as business apps that allow all in one functionality. Google, which has its suite of products, does not wish to lose out in the race.

What are business communication platforms?
Business communication platforms are all in one services that help companies better their workflow. Instead of allowing everything on mail, these platforms allow companies to create groups and communicate in real-time, while also sharing files and messages over the service. In some cases, they can also work as collaboration tools to help employees work on the same panel together.