We were fortunate to be one of the beneficiaries of lockdown: Grofers

Softbank-backed Grofers on Tuesday said the lockdown period has given its business a boost towards sustainability and helped it move closer to hitting profits by the end of next year.

The online grocery platform, which has advanced its plan to launch an initial public offer by the end of 2021, said it continues to focus on enhancing customer experience and strengthening its capabilities in the segment where it competes against players like Amazon, Flipkart, Alibaba-backed Bigbasket and billionaire Mukesh Ambani’s upstart JioMart.

“…we were fortunate to be one of the beneficiaries of the lockdown. That allowed us to stop worrying about marketing in general, we are getting more customers today than we can serve,” Grofers co-founder and CEO Albinder Dhindsa said at an event organised by Shardul Amarchand Mangaldas.