Voice AI platform Observe.AI raises $26 mn in funding round led by Scale

Observe.AI, an artificial intelligence (AI)-powered agent enablement for voice customer service, on Tuesday said it has raised $26 million (about Rs 184 crore) in a funding round-led by Scale Venture Partners.

The series A financing round also saw participation from Nexus Venture Partners, Steadview Capital, 01 Advisors, and Emergent Ventures, a statement said.

This brings the company’s total funding to $34 million, it added.

The latest funding will allow Observe.AI to expand its US-India team globally and accelerate product development.

In conjunction with the funding, Andy Vitus, partner at Scale, will be joining Observe.AI’s board.