Vodafone-Idea launches voice-based contactless recharge at retail outlets

Vodafone-Idea has introduced an initiative to facilitate contactless recharges at retail outlets, while maintaining social distancing between the customer and the retailers. These recharges will work via the company’s Smart Connect retailer app which allows retailers to recharge without having to give the phone to the customer to enter their mobile numbers. The customer or retailer can simply speak out the ten digit mobile number on the device and the Google voice-enabled feature will capture the command from a distance of up to ten feet.
Currently the voice-based feature supports Hindi and English language and can take commands on the mobile number in different variations as well. The company will add more languages in the coming days.
As retail outlets in various Orange and Green zones across the country start to reopen, Vodafone Idea claims that it is ensuring complete implementation of social distancing protocol at its stores.