View: Covid-hit business, a licence to skill

In the wake of the Covid-19 pandemic, companies have, overnight, been forced to perform a large-scale transition of their workforce from the office to remote/home locations. This, while employees in the ‘essential industries’ are in short supply and the workforce can’t ramp up fast enough.

These changes are happening with no room for business disruption, while addressing employee questions and security paramount during this time of uncertainty. The concept of microlearning, online coaching, and virtual on-the-job support has become more relevant with appropriate digital content for technologies like artificial intelligence (AI), cloud and automation to accelerate skills in certain sectors.

Enterprises are starting to review their digital presence and security posture more closely. Skills needed to ramp up on digital products and services, infrastructure services and cybersecurity are all geared towards sustaining and building communication, collaboration capabilities and culture in a virtual operating model.