Uber to roll out PIN verification, RideCheck for enhanced user safety

NEW DELHI: Ride hailing platform Uber on Thursday said it will roll out new safety features, including a PIN verification for starting trips and RideCheck for long, unexpected stops, for users in India.

Interestingly, Uber’s rival Ola already offer some of these features on its platform. It launched the OTP feature in 2017, while Ola Guardian feature was launched in September 2018 and recently in over 16 cities globally.

Through ‘Guardian’, Ola tracks all on-going trips by analysing ride indicators like route deviations, unexpected and midway stops. Based on the indicators and time of travel, Ola’s Safety Response Team (SRT) provides assistance to customers.