Twitter interim grievance officer for India steps down weeks after appointment

NEW DELHI: Twitter’s interim grievance officer on Dharmendra Chatur has reportedly stepped down leaving the social media giant without an official to handle grievances as mandated by the new IT rules.

The social media giant’s website also no longer displays his name as is mandated by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The company is yet to respond to the development. Twitter now displays the company’s name in the place of grievance officer for India with a US address and an email ID.