Trai to telcos: Extend prepaid validity so users get uninterrupted services during lockdown

NEW DELHI: Telecom sector regulator Trai has asked telecom operators to extend the validity period of prepaid users to ensure that subscribers get uninterrupted services during the 21-day nationwide lockdown.

Telecom Regulatory Authority of India (Trai) has also sought details of the steps being taken to ensure availability of uninterrupted telecom services to such customers on a “priority basis”.

” … you are required to take necessary steps as deemed fit including extending the validity period to ensure that all prepaid subscribers can enjoy uninterrupted services during the period of lockdown,” Trai said in a communication to all operators on Sunday.