TRAI seeks views on making caller’s name display on cellphones mandatory

Telecom regulator TRAI has sought stakeholders’ views on whether caller ID display on mobile phones must be made available to all consumers as a mandatory to check pesky and fraud calls.

The Telecom Regulatory Authority of India (TRAI) said the Department of Telecommunications (DoT) stated that the introduction of the Calling Name Presentation (CNAP) facility in telecommunication networks aims to empower subscribers to take an informed decision while receiving incoming calls and reduce the harassment of subscribers from unknown/ spam callers.

“Further, DoT has requested TRAI to explore the telecom network readiness and feasibility of providing the proposed CNAP facility to all telephone subscribers (smartphone and feature-phone owners),” TRAI said in its consultation paper seeking public comments.

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