TRAI seeks view on 28-day prepaid plans

NEW DELHI: The Telecom Regulatory Authority of India (TRAI) feels that certain plans, mainly the 28-day tariff plans, offered by telecom service providers (TSPs) are not to the satisfaction of consumers. As such, the telecom regulator has floated a discussion paper seeking views on whether to intervene in determining the validity period of telecom tariff offers or keep it under the forbearance regime.

Trai said it has received numerous complaints including ones where consumers said they were being made to do 13 recharges in a year for monthly plans, thus making them feel cheated. “The TRAI has been receiving a lot of references from consumers regarding the offering of tariff by telecom service providers (TSPs) for 28 days instead of a monthly offering.