Trai repeals regulation on quality of dial-up and leased internet service

The Telecom Regulatory Authority of India (Trai) issued Trai Repealing Regulations, 2023 on July 25, 2023. This decision repeals the Regulation on quality of service of dial-up and leased line internet access service, 2001 (4 of 2001).

Trai had notified the regulation on the quality of service of dial-up and leased line internet access service in December 2001. The regulation covered all basic services operators and internet service providers which included BSNL, MTNL, and VSNL.

The purpose of the regulation

The regulation regarding the quality of service parameters was put in place to ensure customer satisfaction by setting network performance-related norms. Consequently, network providers were required to achieve specified dimensioning in their network,