TRAI pulls up DTH, cable operators for not complying with new tariff order

The Telecom Regulatory Authority of India (Trai) has pulled up direct-to-home (DTH) operators Tata Sky, Dish TV, and Sun Direct TV, along with cable operator Independent TV for failing to abide by the rules of the new tariff order that came into effect at the start of this calendar year.

In a notice dated May 1, the regulatory body directed the distribution platform operators (DPO’s) to abide by the rules of the new tariff order, specifically those pertaining to the migration of those customers who had paid for long-term packs. Trai explained in the notification that it had received numerous complaints from consumers about the DPOs’ failure to comply with the rules laid out in the new tariff order.