Trai mandates minimum call ringer duration of 30 seconds

Kolkata: The telecom regulator has mandated a minimum ring duration of 30 seconds for outgoing mobile calls before they are disconnected, and 60 seconds for such calls to landlines, a view that was backed by the older operators Bharti Airtel and Vodafone Idea but opposed by Reliance Jio, which wanted a shorter span of 15-to-20 seconds.

The Telecom Regulatory Authority of India (Trai) regulation, issued on Friday, though has mandated the terminating or “destination network” to initiate the “force release” or call disconnection process after the specified minimum ring span, and not the originating network. This is since it feels “the terminating network is in the best position to determine the no-answer condition”.