TRAI issues consultation paper to tackle mobile bill shock during international travel

NEW DELHI: The Telecom Regulatory Authority of India (Trai) on Tuesday issued a consultation paper to discuss regulations for protection of consumers against bill shock while using international mobile roaming (IMR) services.

The regulator has asked whether IMR service should remain inactive by default while roaming in a foreign country, unless a user selects a tariff plan.

This will protect the user from background apps that may be using data, and also force the user to go through detailed tariffs offers and make an informed decision whenever a mobile phone is switched on in a foreign network.