Trai floats paper to prevent bill shocks on international roaming

New Delhi: The Telecom Regulatory Authority of India (Trai), on Tuesday, issued a consultation paper to discuss regulations for protection of consumers against bill shock while using international mobile roaming (IMR) services.

TRAI has asked whether IMR service should remain inactive by default, while roaming in a foreign country, unless a user selects a tariff plan. This will protect the user from background apps which may be using data and also force him to go through detailed tariffs offers and make an informed decision whenever a mobile phone is switched on in a foreign network.

TRAI also said that the huge disparity between the price of standard rates and IR packs needs a review.