Trai directs Tata Tele to refund customers unspent balance

Telecom regulator has directed Tata Teleservices (TTSL) to return unspent balance and security deposits to customers after it surrendered CDMA spectrum and closed services in 16 circles across the country.

The Telecom Regulatory Authority of India (Trai) has issued the notice on Monday to the Tata Group company asking them to return the unused balance of the carrier’s customers and security deposit of the post paid subscribers by July 30.

“Pursuant to the discontinuation of services in the licensed services areas, by TTSL, a large number of subscribers, both pre-paid and post-paid, rnay have been inconvenienced and forced to port out their mobile numbers to other service providers or they would not be able to use