TRAI dials telecom firms to discuss service quality issues on Feb 17

Telecom regulator TRAI has called a meeting with telcos on February 17 to discuss measures and action plan for improving service quality, review of norms, benchmarks for 5G services, and unsolicited commercial communications.

The meeting assumes significance as improvement in telecom service quality is bound to cheer mobile customers, irked by call drops and patchy networks. It also comes at a time when ultra high speed 5G services are rolling out across the country.

So far, as many as 200 cities in India have seen launch of 5G services, the next generation of technology that promises turbocharged speeds (about 10 times faster than 4G) and low latency connectivity.