This is Paytm’s plan to cut losses by half

Financial services and commerce platform Paytm plans to cut annual losses by half over the next two years, CEO Vijay Shekhar Sharma told ET.
This will be done by monetising its offline merchant base, scaling its merchant network, and rolling back on discounts across businesses, he said.
The SoftBank and Alipay-backed company will focus on making its business software and customer relationship management (CRM) services a core revenue generator for offline merchants — investing heavily to provide its 15 million offline merchant base solutions ranging from cloud to billing facilities.
“Our offline merchant base is our most defensible moat. We were clear from Day One that this MDR (merchant discount rate) could not be our monetization strategy. We are creating cloud services and software solutions, including billing, invoicing, GST, CRM, loyalty and overtime financial services as a revenue moat,” Sharma told ET.