The significance of seamless dispatch management for e-commerce players

India’s e-commerce market is expected to grow robustly as it is projected to reach $400 billion by 2030. The widespread internet penetration, the convenience offered by e-commerce companies, the shift in consumer behavior during the pandemic, and the popularity of limited sales have catalyzed the surge. That said, e-commerce businesses still face significant challenges to realizing meaningful growth, such as effectively handling the surge in order volumes during peak seasons, shortening delivery time frames, and mitigating high fulfillment costs around last-mile delivery. They would not have been able to meet these challenges head-on without the help of technology solutions. A seamless dispatch management process effectively empowers e-commerce businesses to bring delight to the post-purchase consumer experience.