Telecom: ’72 hours’ mean ‘no idea’

Eighteen days and counting. That’s more than half a month.

Cyclone Amphan struck on May 20 but thousands of Calcuttans are still waiting for telecom networks — wired and wireless — to stir back to life.

Cable television, broadband and wireless services could take another 15 to 20 days to normalise in Calcutta, some of the telecom firms said on Saturday in response to questions from The Telegraph.

Patients are missing medical consultations, students online classes and professionals assignments. But the call centre helplines drone politely that the connection will be restored in the “next 72 hours” and then little changes.