Telcos need to go full digital, eye new revenue streams: EY

New Delhi: Telecom companies will look to transform from ‘digital-first’ to ‘digital-throughout’and build capabilities for new revenue streams emerging out of COVID-19 crisis, a new study said.

EY has laid out an eight pillar program including digital adoption, SME solutions, cyber security and diversify supply chain to emerge as a winner out of the COVID-led disruption.

“Data usage has increased nearly 25%-30% in India, setting the stage for transforming the lives of 1.3 billion Indians,” said Prashant Singhal, Emerging Markets TMT Leader, EY.