Telcos are reinventing as digital enablers in response to demand: IBM

MUMBAI: Traditional telecom operators are re-inventing their business during the covid-19 pandemic, operating as both digital services providers and digital services enablers to cash-in on the rising demand in this segment, said a senior official of IBM which recently inked deals with Bharti Airtel and Vodafone Idea to help them with IT transformation solutions.

Telecom operators are embracing open ecosystems to control network resources better, using everything from hybrid cloud to artificial intelligence (AI) and automation, Vishal Awal, Vice President and Managing Partner – Telecom, IBM Global Business Services, IBM India and South Asia told Mint.

As businesses and governments establish their own new normal, 5G and Edge computing will be necessary to deliver the automation, performance and cognitive insight required by many industries, including manufacturing, healthcare, energy and utilities, among others.