Telcos agree with DoT, say no breach of privacy in sharing call data records

Mumbai: The Department of Telecommunications (DoT) on Wednesday refuted allegations that call data records (CDRs) sought from carriers was a breach of privacy and amounted to surveillance, saying that the details will be used to study poor network quality, call drops and cross connection complaints.

Telcos, who had initially slammed the move to collect call records due to concerns over privacy, on Wednesday said they had understood the DoT’s point of view and had cooperated with the department, given that the date shared did not violate privacy of subscribers.