Telangana Govt now allows citizens to pay property tax through WhatsApp

The Commissioner and Director of Municipal Administration (CDMA), Telangana has launched a dedicated WhatsApp channel. It claims that this will help ease the process of tax payment for citizens across the region. The service will be free-to-use and the authority expects to use it as a source for up-to-date information about tax dues.

People can send a ‘Hi’ to CDMA, Telangana’s official WhatsApp account on +91 90002 53342, to access these services and pay their taxes conveniently via a debit card, credit card or internet banking. The chatbot is currently available in English and Telugu, with CDMA working to add Urdu as an additional language soon.

The ‘CDMA, Telangana Property Tax Module’ is an automated ‘chatbot’ service which is aimed at enabling contactless transactions during the ongoing Covid-19 pandemic. The WhatsApp-based service is also expected to significantly boost Tax collections.