Tackling Call Drops

Trai has rolled out an app called MyCall for measuring call quality, enabling the subscribers to rate the service quality after completion of a call. After completion of call, the application will pop up a window and enquire about the quality of the call. The subscriber can give it one star to five stars. There will also be assessment parameters like whether the call was indoors or outside or while travelling. The data will thereafter be analysed by the regulator.