Swisscom boss apologises for massive network outage: Newspaper

ZURICH : Swisscom Chief Executive Urs Schaeppi has apologised for the massive outage of the telecoms company’s services last week which meant emergency services could not be contacted by Swiss callers for eight hours.

The nationwide failure of its fixed-line network was the latest by the state-controlled company and followed three similar problems in 2020.

In the latest case, part-time firefighters were called up to their stations to help in emergencies when the entire fixed-line phone network for Switzerland failed in the early hours of Friday morning.