Spain’s telecom operators to observe siesta truce for commercial calls

MADRID: Siesta has always been a serious matter in Spain. Telecom operators have just acknowledged that by agreeing not to poach each other’s clients for an hour after the famously late Spanish lunch.

The new code of ethics signed by telecom operators, including Telefonica, Vodafone and Orange, which updates a 2010 version, said all operators are committed to give clients time to rest by not placing commercial calls between 3 p.m. and 4 p.m.

Spaniards traditionally lunch between 2 p.m. and 3 p.m.

They also intend to delay to 10 a.m, from 9 a.m., the starting time to call potential clients with new offers.