Social media platforms not adequately redressing grievances, says minister

The government’s proposal to set up a grievances appellate panel follows several complaints that social media platforms are not adequately redressing the issues raised by the people, Union Minister Rajeev Chandrasekhar said on Thursday.

The Minister of State for Electronics and IT held an open house discussion with stakeholders on a draft notification to amend the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

The government has proposed to set up a grievance panel that will have the power to override the decisions of social media companies and other internet firms.