Social media for banks

Power of social media needs no elaboration. It’s a revolution in the communication system where everybody irrespective of his or her location is tracked in real time with information, education and entertainment.

It has virtually networked the world communities into a small global village where social changes have become order of the day. Its power is so immense that it has facilitated even specially-abled persons (deaf and dumb) to speak in real time.

Over a period of time, the use of social media platforms in the governance system – be it political, bureaucratic or corporate governance, is growing as an authentic communication channel with the stakeholders.