SMS confirmation adds to the confusion among migrants desperate to get back home

A complicated communication system put in place by the state government has added to the confusion among the migrant labourers desperate to go home for the last two months.

Many labourers who have registered on the Karnataka government’s Seva Sindhu portal to seek train services to travel back home are being asked to confirm their demand. However, instead of placing a call for confirmation, the government has been sending automated messages.

“If you want to travel by Shramik trains, SMS ‘YES’ followed by last 6 digits of Seva Sindhu application no to 161 from registered mobile before 6pm 26th May,” said one message, which was received by many migrant labourers on Tuesday afternoon.