Siri, Alexa and Google Assistant making us less polite to fellow humans: Study
San Francisco: Contrary to popular perception, talking to digital assistants like Siri, Alexa and Google Assistant have not yet not made users ruder to other people, says a study.
“Worried parents and news outlets alike have fretted about how the personification of digital assistants affects our politeness, yet we have found little reason to worry about adults becoming ruder as a result of ordering around Siri or Alexa,” said James Gaskin, Associate Professor of Information Systems at Brigham Young University in the US.
“In other words, there is no need for adults to say ‘please’ and ‘thank you’ when using a digital assistant,” Gaskin said.
For the study, the researchers asked 274 people if the way they talk to digital assistants is making them less polite.