Scamming the scammers: AI chatbots can help fight against phone scams

Advancements in technology have paved the way for innovative solutions in combating phone scams. The executive director of Macquarie University’s cyber security hub, Dali Kaafar and his team have developed conversational artificial intelligence (AI) bots capable of engaging scammers and ultimately reducing the number of people who lose money to global criminals every day.

The technology is named ‘Apate,’ after the Greek goddess of deception and has already been patented by the team.

The team is also actively engaged in discussions with various telecommunications providers, exploring opportunities for commercial partnerships.