Sales glut, sweat and tears: For ecommerce, heat wrings out the worst of worries

Unrelenting heat is playing havoc with ecommerce operations in Mumbai, Bengaluru and the National Capital Region, as digital platforms struggle with a dwindling supply of delivery workers in their main markets. Typically, gig workers’ numbers dip by nearly a fifth during May-July, coinciding with the summer. However, this year, the early onset of extreme heat across peninsular India has exacerbated the situation, according to industry executives.