RS Sharma: Amazon, Facebook are exclusive, not interoperable… Need creative destruction, more alternatives’

Sharma calls for a converged regulator for both digital, non-digital platforms, says steps have been taken to ensure Internet does not turn into a “walled garden”, and insists that while TRAI may commit mistakes, can’t be said it’s “against a particular operator”. The session was moderated by Principal Correspondent Pranav Mukul.

PRANAV MUKUL: You have spoken about the use of technology in governance. However, when it comes to public projects, especially in the digital space, whether it was Aadhaar or the Aarogya Setu now, people from the private sector get involved and make significant gains. Do you think there is a conflict of interest here?