Route Mobile eyes two acquisitions to strengthen its offerings

Route Mobile, a cloud communications platform service provider, is eyeing two acquisitions in areas of conversational AI and virtual contact centre, and the process of “due diligence” is currently on, its CEO said.

Route Mobile Managing Director and Group Chief Executive Officer Rajdipkumar Gupta said that the company is also keen on an acquisition to increase marketshare in geographies of Latin America and Europe.

“We are planning to acquire a company in conversational AI (Artificial Intelligence)…At the same time, we want to have a virtual contact centre within our platform. So we are looking to acquire two companies in this space now,” Gupta told .