Retired bank officer tries to update successor details, loses Rs 5.26 lakh in cyber fraud

A 62-year-old retired bank officer was duped of Rs 5.26 lakh by cyber fraudsters under the pretext of updating her heir’s information with the bank.

On January 13, Anushree Panchal, a resident of Malad East, received a call from an unknown number. The person on the line asked Panchal to update her heir’s details with the Indian Post Payment Bank (IPPB). The caller alleged that he was an employee with IPPB and sent her a link to a form in which Panchal filled out her details.

The caller further asked her to download an app called ‘Quick Support’. Panchal shared her bank account and debit card details and she began receiving OTP messages from her bank.