Residents allege long wait time on helplines

Amid the shortage of beds and increasing SOS calls on social media, many Gurugram residents have alleged that various helpline numbers issued by the district administration are not useful and have long waiting lists. The complaints were made for different portals like checking Covid test reports, bed trackers and allotments, and general helplines among others.

Pradeep Kumar, a resident of Sector 39, said, “We are five in a family, including myself. We had developed Covid-19 symptoms and got our tests done four days later, on May 1. We are still waiting for our reports. We had tried reaching the persons concerned on the link: https://onemapggm.gmda.gov.in and were told that we can download a copy of the report, but I didn’t even get the OTP.