Reliance launches WhatsApp chatbot to help get info on AGM 2020

Reliance Industries Ltd (RIL) has launched a new Chatbot Assistant on WhatsApp ahead of its annual general meeting (AGM). This is the first time the company is holding an online only event and the chatbot is supposed to help shareholders with the onboarding process. Apart from this, it will also provide them with answers to general FAQs, guidance for the Virtual AGM, voting on resolutions, Dividend and Taxation details.

The chatbot will also share important links and documents with shareholders. The chatbot will share FAQ videos with shareholders regarding how to watch the AGM.

To access the RIL AGM WhatsApp Chatbot Assistant, head over to WhatsApp and send the message ‘Hi to +917977111111. The chatbot has been developed by Haptik, which was acquired by RIL back in 2019.