Reforms in BPM aims to generate jobs, attract investment

New Delhi: The government expects the reforms unveiled for tech companies to double the size of the $37 billion business process management (BPM) sector, create jobs and make India a global hub for digital services.

Telecom secretary Anshu Prakash told ET that the move by the Department of Telecommunications on Thursday to relax provisions for other service providers (OSPs), which will help IT and BPM companies to adopt permanent work-from-home and work-from-anywhere policies, is aimed at attracting big investments and generating jobs. OSPs refer to companies in services such as tele-banking, tele-medicine, tele-trading and e-commerce.

Sanjeev Sanyal, principal economic advisor in the finance ministry, told ET that the new guidelines create an architecture for India’s IT sector for the next two decades.