Refinitiv Eikon information service hit by outage

SINGAPORE: Refinitiv Eikon and a number of related products experienced an outage on Wednesday, the data and analytics provider told customers, the second such issue in just over two months.

“We regret to acknowledge that we have an ongoing incident impacting a number of our products and services since 0119 GMT,” the company said in an email to users, including a Reuters journalist, experiencing access and connectivity problems.

“We have all resources focused on restoring service as soon as possible,” the email said.