Rakuten Group signs pact with OpenAI to deliver conversational AI experiences

NEW DELHI: Rakuten Group has signed a Memorandum of Understanding (MoU) with Microsoft-backed OpenAI to bring conversational artificial intelligence (AI) experiences to consumers and businesses in Japan and in global markets.

“The two companies will actively explore use cases together in an effort to revolutionize the way consumers shop and engage with businesses while concurrently enhancing productivity for merchants and business partners in Japan and on the global stage,” the Japanese technology conglomerate said Wednesday.